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Value Proposition Design: How to Create Products and Services Customers Want

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Cena: 31.27 EUR 25.00 EUR

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Inspired: How to Create Tech Products Customers Love

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Cena: 26.63 EUR 21.01 EUR

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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

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Cena: 24.33 EUR 20.99 EUR

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Raving Fans!

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Cena: 10.41 EUR 9.89 EUR

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Blue Ocean Shift: Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth

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Cena: 23.17 EUR 18.78 EUR

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This is Service Design Thinking: Basics, Tools, Cases

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Cena: 35.05 EUR

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The Thank You Economy

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Cena: 23.17 EUR 21.52 EUR

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Delivering Happiness: A Path to Profits, Passion and Purpose

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Cena: 16.21 EUR 14.14 EUR

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Building a StoryBrand: Clarify Your Message So Customers Will Listen

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Cena: 18.52 EUR 17.02 EUR

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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

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Cena: 26.03 EUR

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Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers

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Cena: 28.95 EUR 20.72 EUR

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ITIL foundation (Print)

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Cena: 57.92 EUR 54.51 EUR

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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

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Cena: 28.96 EUR 24.65 EUR

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Competing Against Luck: The Story Of Innovation And Customer Choice

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Cena: 17.58 EUR

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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

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Cena: 26.63 EUR 21.76 EUR

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Uncommon Service: How to Win by Putting Customers at the Core of Your Business

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Cena: 26.64 EUR 23.43 EUR

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Content Inc.: How Entrepreneurs Use Content to Build Massive Audiences and Create Radically Successful Businesses

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Cena: 23.16 EUR 21.59 EUR

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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

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Cena: 21.28 EUR

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Be Our Guest (10th Anniversary Updated Edition): Perfecting the Art of Customer Service

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Cena: 24.32 EUR 22.81 EUR

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Moments of Truth

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Cena: 11.45 EUR

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